Shipping policy

RETURNS
Each return request will be assessed on an individual basis, taking into account the unique circumstances surrounding the issue. You are encouraged to notify us immediately upon receiving a damaged or compromised shipment. Quick communication ensures that issues can be addressed promptly.

DAMAGED OR MISSING SHIPMENTS
We strive to ensure that your order arrives safely; however, in rare instances where damage occurs during shipment, please notify us immediately and provide photos of the damage. Alternatively, you may choose to file a claim directly through USPS Claims or UPS Claims. While we are not liable for damages incurred during shipment, we are committed to resolving the issue to the best of our ability. Your satisfaction is our priority, and we appreciate your understanding and cooperation in such situations.